Frequently Asked Questions

Why Bottle Barn?

Because you deserve true quality for great prices, and the other guys just aren’t cutting it.

How does it work?

Pick wine.
Check out.
Receive wine.
Drink up.

Our wines are specially curated by our team to help you create more shared experiences with the people you love. Once we receive your order, we pack it up and ship it from Santa Rosa and it should make it to you within 2 to 5 business days. Then, you drink the wine, we drink wine, and we start the process all over again.

How can I be sure the wine’s good?

Clearly you don’t know us at all. Hi. Meet Barry.(link to blog post) Every wine is chosen because it specifically hits that sweet spot between quality and price. However if you receive your wine and you think there is something wrong with it, let us know and we will see what we can do.

Where should I ship my wine?

You must ship your wine where someone over 21 will be able to sign for it during weekday business hours. Whether it’s your home, workplace or the local UPS, just keep track of it when it’s going to arrive so you don’t have to do a wild dance to get it back.

How long will shipping take?

Depends on where we’re sending it, but generally speaking 2 to 5 business days.

Do I have to be 21 to order?

Absolutely.

What if I don’t like a wine?

If you truly don’t like a wine, or something happens and you get a faulted bottle that’s on us. Just reach out and we’ll see what we can do.

How often will there be new wines?

Every week or so we release a new 6-pack and the six individual wines within it. Barnburner deals will only show up as they’re available, so catch ’em before they’re gone!

How long can you hold for weather?

Up to 6 months

Can I pick up my wine in-store?

No. All orders will be shipped.

Can I phone in my order?

No. All orders are processed through the site. If you have any questions regarding the site, you may call (707) 536-9493. For store inquiries, call (707) 528-1161.