Shipping Info
We offer the following shipping speeds:
GROUND*
Day-definite delivery typically in one to five business days, depending on distance.
3-DAY*
Delivery by the end of the third business day.
2-DAY*
Delivery by the end of the second business day to most areas.
NEXT DAY*
Delivery by the end of the next business day.
Orders are shipped out from our warehouse Monday through Friday in the afternoon, and tracking will be activated shortly after. Orders placed are typically shipped out next business day.
Our primary carriers are FedEx and UPS. We use FedEx as our carrier for wine orders throughout CA and UPS for spirits within CA.
Please note that shipping does not get less expensive the more bottles you add—it depends on the total weight and how many boxes need to be used to send your order. The most cost-effective option will always be to order in multiples of 12.
We cannot ship any spirits or liqueurs beyond California at this time.
We cannot ship any alcohol to a PO Box. We Do NOT ship to schools or universities.
HOLD FOR FUTURE SHIPMENT
Due to our limited storage space Bottle Barn will no longer hold onto an order due to poor weather conditions unless requested by the customer. Requested orders will be held for a maximum of 3 months. By placing an order, you are assuming all responsibility for any weather-related damage that may occur. If you are in a poor weather area, we do offer expedited shipping, which we strongly suggest utilizing. All orders will be shipped at your own risk.
Bottle Barn will also no longer hold onto orders because you are unavailable to receive them during the time of delivery or because you wish to combine your order with a future purchase.
If you are unable to receive the order, you are responsible for making arrangements to have someone above the legal age of 21 receive your order.
STORE PICK-UP
As a courtesy, instead of shipping your order, you can also choose to pick up your order at our Santa Rosa store.
To place an order for Store Pickup, please select the Pickup option as your delivery method. Then proceed to the payment options.
Items purchased online are generally available the same day or the next business day. When your order is ready you will receive an email notification alerting you that your order is ready.
Store pickups will be held for 30 days from the time you are notified of its availability. If you have extenuating circumstances and need to extend your hold, please contact us directly at support@bottlebarn.com.
If 30 days have elapsed and you have not picked up your order the order will be restocked, and you will be refunded the cost of your order minus 3% as a restocking fee.
