Getting wine shipped any time of year can be stressful, but especially in winter and summer as temperatures rise and fall to precarious levels. How long will it take to get to you? Will it be sitting in a truck all day? How much damage can extreme temperatures really cause, anyway?
Take it from us, when temperatures rise and fall it's better to be safe than sorry, but you have a few options depending on your situation!
A few things to know before getting started:
1. We ship with either UPS and FedEx.
Depending on the state you are shipping to, we use either UPS or FedEx. However, their warehouses may not be temperature controlled, and neither are the delivery trucks. This means once your wine leaves our warehouse, we cannot guarantee what temperature it will be stored at in transit.
2. You wine is coming from Santa Rosa, California.
How far away from there do you live? For locals and most Northern Californians, ground shipping all year long should not pose an issue. The further away you get however, the more of a risk you are taking by choosing ground shipping. You know your area best—if temperatures are consistently over 80 or below 30 at the time the wine would arrive, you may want to delay shipping.
3. The majority of what we ship is not in styrofoam.
While styrofoam can be more insulating, it is not great for the environment so for the majority of our orders we opt for sturdy cardboard and pulp options. This means we also cannot offer ice pack add-ons.
4. Ground shipping generally takes 3 to 5 business days, depending on your distance.
Meaning this is precisely how long your wine may be out there in the world making its way to you, not including weekends. Wine is usually shipped next business day but during the summer we hold for the best opportunity depending on where we are shipping to. Keep in mind during the COVID-19 crisis, shipping times may be longer.
5. Wine does not like to be warm or extremely cold.
In fact, even relatively minimal exposure of a few days can quickly change the properties of the wine. To learn more about how much heat it takes to ruin wine, read this. For cold weather, beware that wine has the potential to freeze, not only changing the quality of the wine but potentially forcing the cork to rise from the bottle, leaving room for oxidation.
6. Mondays are best.
You have the option to choose your ship date when your order leaves our warehouse on every purchase. We recommend choosing Mondays to avoid having your wine be left in warehouses of unknown temperatures over the weekend. Again, we will not always be able to ship on specific dates depending on the temperatures and will notify you if this is the case.
Now that you've got the basics, here are your options:
1. Place your order with ground shipping to be shipped immediately.
Again if you live locally, this is probably fine. If you live further and are experiencing temperatures consistently below freezing or over 80, perhaps not.
2. Place your order with ground shipping and have us hold it for up to six months.
If you are experiencing extreme weather we are happy to hold until conditions improve, for up to six months.
3. Place your order with expedited shipping.
If you live further away and need your wine ASAP, expedited shipping is your savior. We offer 3-Day, 2-Day and Next Day Air to most of the country, although prices will vary. Again, remember Mondays are best regardless of shipping method.
And for locals:
4. Place your order for In Store Pick-Up.
If you put in a northern California shipping address at checkout you will see the option for In Store Pick-Up.
Select it, and you will receive and email notification letting you know your order is ready at our store. Then simply come in, give us you name and we will bring the order to your car.
Questions? Feel free to reach out to us anytime at firstname.lastname@example.org.